Effective Date: October 18, 2023
Personal information we collect
Information users submit to us:
Contact and account information, such as your first and last name, phone number, mailing address, email address, username, and password.
Commercial loan application information, including your social security number, credit and employment information, financial account information, transaction history, and information about your business.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Services or otherwise submit, and information you provide when you use any interactive features of the Services.
Marketing information, such as your preferences for receiving communications about our Services, and details about how you engage with our communications.
Information we obtain from third parties:
Automatic data collection
We and our service providers may automatically log information about you, your computer or mobile device, and your interactions over time with our Services, our communications and other online services, including:
We use the following tools for automatic data collection:
How we use your personal information
To operate our Services:
For research and development
We may use your personal information for research and development purposes, including to analyze and improve our Services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.
We may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email and in-app notifications. You may opt out of our marketing communications as described in the “Opt out of marketing communications” section below.
Compliance and protection
We may use personal information to:
How we share your personal information
We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as lawyers, bankers, auditors, insurers, customer support, hosting, analytics, email delivery, marketing, and database management). These third parties also include entities that assist us in the administration, processing, servicing, and sale of your loan, such as fraud detection services, underwriting services, title companies, and financial institutions.
Authorities and others.
We may disclose your personal information to law enforcement, government authorities, and private parties, that we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Access or update your information
You may update your personal information in your account by logging in and editing your information or contact us at firstname.lastname@example.org.
Opt out of marketing communications
You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. However, you may continue to receive service-related and other non-marketing emails.
Online tracking opt-out
There are a number of ways to limit online tracking, we have summarized some of the options below:
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Other sites, mobile applications and services
Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
How to contact us
Please direct any questions or comments about this Policy or our privacy practices to email@example.com.
© 2023 Prime Financial Technologies, Inc.